Omni Fiber is committed to respecting your privacy. This privacy policy informs you about how our organization collects, stores and uses your personal data that you provide when you use our website (www.omnifiber.com)

We collect your personal information. Personal information is any data that relates to an individual to use as identification like:

• Personal identification information – This data is provided by you for registration and for using other services – name, email address, phone number, country, state, etc.
• Browser and visit information – This data is provided by your browser and visits you made on our website – browser type, operating system, IP address, demographics, etc.
• Cookie-related information – See cookie policy for cookie-related details.

However, you can browse our website without providing your personal information.

Collection of personal information

We collect your data in the following forms:

• Register online or place an order for any products or services
• Complete a survey or provide feedback on our products or services or via emails
• Visit our website using your browser’s cookies

Use of personal information

We use your personal information for the following purposes:

• To create and manage your account on our website
• To process details related to your orders and refunds
• To identify you once you register on our website
• To provide you better usability and service
• To contact you and respond to your queries and feedbacks
• To understand which sections of the website are visited and how frequently

Data used for marketing

Based on your preference, our organization would like to send you marketing emails for products, services, and offers that you might like. You have the right at any time to stop our organization from contacting you. You can anytime opt-out of our marketing-related emails at a later date.

Data sharing with third-party sites

Our organization will never share your personal information with third-party sites without taking prior permission from you. Though, we share your personal information within the organization, business partners, authorized third-party services.

We would like to make sure that you are fully aware of your data protection rights. Every user is entitled to the following rights:

• The right to access – You have the right to ask for copies of your personal information provided to us.
• The right to rectification – You have the right to tell us to correct the personal information that you believe needs correction. You also have the right to complete the information you believe is incomplete.
• The right to erase – You have the right to ask us to erase all your personal data at any time.
• The right to object – You have the right to object to our organization’s processing of your personal data, under certain conditions.
• The right to data portability – You can anytime ask us to transfer your personal information to any other organization or directly to you, under certain conditions.

Our website contains links from and to other websites. However, our privacy policy applies to only our website and not other linked websites. So, if you click on a link to other websites, you can read their privacy policy. Omni Fiber LLC uses VerifyPass to verify eligibility for the Hero Discount. Any data gathered is used for that express purpose only and is not retained by Omni Fiber LLC. Use of VerifyPass is subject to the VerifyPass terms and conditions at verifypass.com/terms.

Our organization reviews and updates its privacy policy on a regular basis. We may change our data privacy practices and place any updates on this privacy policy page.

We take our duty to protect your Customer Proprietary Network Information (“CPNI”) very seriously. Federal law requires certain voice and Internet access providers, including interconnected Voice over Internet Protocol service providers to protect certain personal information that we generate or access in providing services to you. CPNI for voice services includes, but is not limited to, call details, call location information, and information about the rates and features of the services that you use. CPNI does not include customer list information, such as your name, address, or phone number. We may use the information we collect about your use of Omni Fiber’s services to send you information about the Services in compliance with our obligations to protect your CPNI. 

Your CPNI is handled as follows: 

• We implement safeguards that are designed to protect your CPNI. We authenticate you with a password or other permissible means before disclosing CPNI. 
• Using your CPNI without additional approval is limited to specific purposes. By using Omni Fiber’s phone services, you allow us to use, disclose, and permit access to your CPNI without your additional approval only for the following limited purposes: 

• • To provide and offer Products and features among the category of Products you’re purchasing from us. This includes using CPNI in the normal course of business, such as to enable billing, customer service, and troubleshooting. 
  • To protect our rights and property. 
  • To protect our Users and other carriers from fraudulent, abusive, or unlawful uses of the Products. 
  • To comply with applicable laws and legal processes. For any other purpose permitted by federal law. 

• Except for these purposes, we will not use, disclose, or permit access to your CPNI associated with Omni Fiber’s phone service without your additional approval. 

If you have any queries related to our data privacy practices or this privacy policy, feel free to contact us at omnifiber.com/contact-us.